BPO - Business Process Outsourcing: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors

BPO - Business Process Outsourcing: High-impact Strategies - What You Need to Know: Definitions, Adoptions, Impact, Benefits, Maturity, Vendors Review

Business process outsourcing (BPO) is a subset of outsourcing that involves the contracting of the operations and responsibilities of specific business functions (or processes) to a third-party service provider. Originally, this was associated with manufacturing firms, such as Coca Cola that outsourced large segments of its supply chain. In the contemporary context, it is primarily used to refer to the outsourcing of business processing services to an outside firm, replacing in-house services with labor from an outside firm.

This book is your ultimate resource for BPO - Business Process Outsourcing. Here you will find the most up-to-date information, analysis, background and everything you need to know.

In easy to read chapters, with extensive references and links to get you to know all there is to know about BPO - Business Process Outsourcing right away, covering: Business process outsourcing, Assessment of goodwill, Bizagi, Bonita Open Solution, BPO security, BPX, Business communication, Business logic, Business Motivation Model, Business Object Model, Business operations, Business pattern, Business process, Business Process Definition Metamodel, Business process management, PNMsoft, Business process mapping, Business Process Modeling Language, Business process reengineering, Business requirements, Captive service, CCU Delivery, Change order, Communication Enabled Business Process, Consumption Maps, Coworking, Demand chain, Direct Store Delivery, Dynamic business process management, Extended Enterprise Modeling Language, Feasibility study, Functional silo, GRCM, A Guide to the Business Analysis Body of Knowledge, Human interaction management, IDS Scheer, International Business Development, Knowledge process outsourcing, Leverage Point Modeling, Market analysis, Methodology Management System, Misuse case, Open door policy (business), Operating agreement, Order processing, Banking BPO Services, Desktop Outsourcing, Information technology outsourcing, Business process outsourcing in India, Pegasystems, Process mining, Process ontology, Process-centered design, RACI framework, Real-time enterprise, Returns management system, Sales, Sales process engineering, Software ecosystem, Total Security Management, Transformational Outsourcing, Value Process Management, Variance analysis (operations management), Weak workflow, Outsourcing, Offshoring, Nearshoring, Homesourcing, Globalization, List of call centre companies, Recruitment, Recruitment Process Outsourcing, Software testing outsourcing, Business process outsourcing in the Philippines, Website Management Outsourcing, Offshoring Research Network, Legal outsourcing.

This book explains in-depth the real drivers and workings of BPO - Business Process Outsourcing. It reduces the risk of your technology, time and resources investment decisions by enabling you to compare your understanding of BPO - Business Process Outsourcing with the objectivity of experienced professionals.